Open AccessAnalysis of Customer Relationship Management In Influencing Customer Satisfaction And Loyalty of Bank Muamalat Indonesia In Tulungagung
Author(s) -
Kiky Nia Lorenza,
Dede Nurohman
Publication year - 2022
Publication title -
islamic banking : jurnal pemikiran dan pengembangan perbankan syariah/islamic banking
Language(s) - English
Resource type - Journals
eISSN - 2686-5149
pISSN - 2460-9595
DOI - 10.36908/isbank.v8i1.483
Subject(s) - loyalty business model , business , customer equity , customer satisfaction , customer retention , customer advocacy , marketing , customer delight , customer relationship management , business administration , service quality , service (business)