Open AccessConsumer Behavior: Description of E-Banking Post-Usage
Author(s) -
Intan Permana
Publication year - 2021
Publication title -
business innovation and entrepreneurship journal
Language(s) - English
Resource type - Journals
ISSN - 2684-8945
DOI - 10.35899/biej.v3i02.220
Subject(s) - digitization , business , the internet , cash , retail banking , mobile banking , electronic money , commerce , marketing , advertising , computer science , payment , telecommunications , world wide web , finance
Digitization in banking to the cashless society by providing as non-cash transactions. In other hand a result of survey showing the low penetration of internet usage for online money transfer as wrong banking services. This article, has a purpose describe post-usage behavior. The author uses a descriptive design to solve the problem of low penetration of internet users for online money transfers. Today, e-banking services are considered as one of the factors that the customer expressed loyal to the banking services.