Open AccessGESTÃO DA COMUNICAÇÃO EM PROJETOS: IMPACTOS NO DESENVOLVIMENTO DA ATIVIDADE EMPRESARIAL
Author(s) -
Bruna Munique Clementino
Publication year - 2021
Publication title -
revista científica semana acadêmica
Language(s) - English
Resource type - Journals
ISSN - 2236-6717
DOI - 10.35265/2236-6717-206-9159
Subject(s) - absenteeism , productivity , business , business administration , exploratory research , theme (computing) , turnover intention , job satisfaction , work (physics) , quality (philosophy) , knowledge management , marketing , management , sociology , computer science , engineering , economics , mechanical engineering , philosophy , epistemology , anthropology , macroeconomics , operating system
The study aimed to analyze the management of communication in projects, elucidating how the manager can minimize the occurrence of negative impacts on the development of business activity. The methodology adopted was the descriptive-exploratory qualitative bibliographic review method, which used interpretation and understanding of literature review related to the theme "Communication management in projects: impacts on the development of organizational activity". It is concluded that the main benefits already proven by communication management for business activity are (1) increased productivity, (2) higher quality in the production of services/products, (3) higher levels of employee confidence and commitment, (4) greater job satisfaction, (5) better work relationships, (6) greater acceptance of changes, (7) decrease in absenteeism, (8) reduction in staff turnover, (9) reduced costs.