Open AccessEnhancing customer satisfaction through open innovation communities: A comparison of knowledge management approaches
Publication year - 2022
Publication title -
knowledge management and e-learning: an international journal
Language(s) - English
Resource type - Journals
eISSN - 2309-5008
pISSN - 2073-7904
DOI - 10.34105/j.kmel.2022.14.006
Subject(s) - knowledge management , customer satisfaction , knowledge sharing , open innovation , customer knowledge , business , knowledge transfer , resource (disambiguation) , tacit knowledge , new product development , product (mathematics) , marketing , customer retention , competitive advantage , value (mathematics) , computer science , service quality , service (business) , computer network , geometry , mathematics , machine learning