Open AccessTråkigt på jobbet
Author(s) -
Karin Jonnergård,
Joakim Krantz
Publication year - 2018
Publication title -
socialvetenskaplig tidskrift
Language(s) - English
Resource type - Journals
eISSN - 2003-5624
pISSN - 1104-1420
DOI - 10.3384/svt.2017.24.3-4.2388
Subject(s) - documentation , enthusiasm , audit , work (physics) , incentive , control (management) , action (physics) , psychology , knowledge management , public relations , business , computer science , political science , accounting , engineering , social psychology , mechanical engineering , physics , quantum mechanics , artificial intelligence , economics , microeconomics , programming language
Bored at work – Auditors and teachers under management by documents
The aim is to investigate how experiences of work amongst teachers and auditors change as a shift from input control towards action control is implemented through management by documents. The study is based on interviews with auditors and teachers with long professional experience. The result shows that action control of professionals implies that (i) the core of work shifts from being based on relationships with clients to be based on documentation; (ii) priorities change to satisfy document requirements; (iii) there is a reduction in the sense of the work being relevant. These implications reduce the professionals work-related enthusiasm. In conclusion: management by document establishes conditions that do not provide incentives for professionals to fully apply their individual capabilities, thereby also preventing professional development and learning.