Application of the Hungarian Method and Software Quality Management (QM) Testing in Determining Optimal Wage Costs at OneTop Frozen Food Stores

Linear programming that can be found in life around is an assignment problem. Common assignment problems include n tasks that must be assigned to m workers assuming each worker has different competencies in completing each task. One of the methods in solving this problem is the Hungarian method. The purpose of this research is to optimize the assignment of employees by looking at the cost of daily wages. The problems that occur at the OneTop Frozen Store are the ineffectiveness of the work process and the swelling of operational costs, especially at work, Order Sorting, Packing, Labeling, Delivery with 4 workers. The application of the Hungarian method and testing of Software Quality Management obtains optimal wage costs so that operational costs can be reduced to a minimum without reducing the quality of service to consumers. Based on data processing in the Hungarian method, an assignment that is in accordance with the work in preparing Frozen Food orders at the OneTop Store can cost a daily wage of Rp.130,000 (one hundred and thirty thousand) to be the optimal wage cost per day. when compared with the previous calculation without using the Hungarian method by paying wages of Rp. 175,000 (one hundred and seventy five) per day. Based on the application of the Hungarian method, it is effective in determining an assignment and placement of workers so that they can work more effectively on a better and optimal Frozen Food ordering process.