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Virtual reference service in the Central Scientific Library of Belarus National Academy of Sciences. (Practical experience)
Author(s) -
Elena Bondarenko,
Alla Dickaya
Publication year - 2016
Publication title -
scientific and technical libraries
Language(s) - English
Resource type - Journals
eISSN - 2686-8601
pISSN - 1027-3689
DOI - 10.33186/1027-3689-2016-8-44-54
Subject(s) - service (business) , the internet , world wide web , library science , computer science , electronic library , digital library , business , art , literature , poetry , marketing
The virtual reference services in the Central Scientific Library (Belarus NAS) enable remote users to get competent professional support and reliable information based on the library collection and Internet-resources. The authors examine the main functions of the virtual reference service and give statistical data based on fulfilled inquiries.

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