Open AccessIMPLEMENTATION OF PROCESS MANAGEMENT IN THE FIELD OF TRADE AS IMPORTANT SOCIO-ECONOMIC SYSTEM
Author(s) -
Oleksandr Olshanskiy,
Світлана Сергіївна Ткачова,
Olha Tkachenko
Publication year - 2021
Publication title -
bìznes-navìgator
Language(s) - English
Resource type - Journals
eISSN - 2707-6172
pISSN - 2522-4751
DOI - 10.32847/business-navigator.63-16
Subject(s) - process (computing) , process management , position (finance) , business , business process , task (project management) , field (mathematics) , industrial organization , marketing , computer science , work in process , engineering , systems engineering , finance , mathematics , pure mathematics , operating system
The article focuses on the analysis of the company process management in the framework of modern organizational and economic concepts. This approach contributes to creating an extraordinary possibility of leveling out the negative influence of the environment factors and achieving a stable position for the company in the services market. The paper offers the system vision of the company's process management problems as a set of interconnected and interacting elements of the system. In present time economic reality, this county's companies' performance is entirely dependent on the ability to transform the key company processes into strategic initiatives aimed at maximizing customer satisfaction and the company's ability to react and forecast market changes. At the same time, the environment unpredictability and rapid dynamics constantly change the conditions under which companies operate. In view of this, the urgent task of operational response to various kinds of change arises, since the timely reaction of the company management of to changes in the environment can provide a long-term sustainable development of the company. Bringing the level of companies’ business process management up to meet the requirements of the internal and external environment will contribute to improving the overall level of efficiency of its business activities. As a result of the research, the process management of the enterprise has been analyzed in the framework of modern organizational and economic concepts, namely, the process approach has been considered and implemented in the field of trade as important socio-economic system. It is proved that the implementation of the process approach in the theory of management decision-making contributed to the creation of the architecture of the business process system of enterprises. The main achievements of the theory of process management are implemented in the developed reference model of the business process "Development of a strategy for the development of trade enterprises", which ultimately allows to improve the system of development and strategic management decisions. The proposed reference model can be taken as a basis for modeling the main business processes that create added value of the enterprise. The interdisciplinary nature of the process management theory is constantly gaining volume and becoming one of its distinct competencies.