Open AccessThe Mediating Effects of Customer Value on the Relationship between Customer Sacrifice and Customer Loyalty in the Hotel Restaurants
Author(s) -
하용규,
Kang Sang Muk
Publication year - 2017
Publication title -
tourism research
Language(s) - English
Resource type - Journals
ISSN - 1229-571X
DOI - 10.32780/ktidoi.2017.42.1.197
Subject(s) - business , loyalty business model , marketing , customer value , customer retention , value (mathematics) , customer delight , customer equity , sacrifice , customer satisfaction , customer advocacy , loyalty , advertising , service quality , mathematics , microeconomics , economics , statistics , geography , service (business) , profit (economics) , archaeology