Open AccessExploring Service Quality Dimensions of IT Shared Services in the Malaysian Public Sector
Author(s) -
Siti Mariam Shahar,
Nurhizam Safie Mohd Satar,
Khairul Azmi Abu Bakar
Publication year - 2019
Publication title -
international journal of advanced trends in computer science and engineering
Language(s) - English
Resource type - Journals
ISSN - 2278-3091
DOI - 10.30534/ijatcse/2019/1581.42019
Subject(s) - public sector , business , service quality , quality (philosophy) , public relations , service (business) , process management , knowledge management , marketing , computer science , political science , philosophy , epistemology , law