Open AccessThe Effect of Service Quality of the Integrated Control Center on the Commitment of Airline Employees - Focused on Mediating Effect of Service Satisfaction -
Author(s) -
Hyo Joong Kim,
Yeong Heok Lee
Publication year - 2018
Publication title -
han'gug hang'gong gyeong'yeong haghoeji
Language(s) - English
Resource type - Journals
ISSN - 1738-1576
DOI - 10.30529/amsok.2018.16.2.002
Subject(s) - business , service quality , center (category theory) , service (business) , control (management) , marketing , quality (philosophy) , operations management , management , engineering , economics , chemistry , philosophy , epistemology , crystallography