Open AccessDevelopment of a Model for Assessing the Quality of Translation Services: A SERVQUAL Approach
Author(s) -
Yulong Yao,
Yipeng Yang
Publication year - 2021
Publication title -
advances in social science, education and humanities research/advances in social science, education and humanities research
Language(s) - English
Resource type - Conference proceedings
eISSN - 2352-5398
pISSN - 2731-8060
DOI - 10.2991/assehr.k.211215.039
Subject(s) - servqual , computer science , quality (philosophy) , translation (biology) , service quality , business , service (business) , marketing , philosophy , epistemology , biochemistry , chemistry , messenger rna , gene