Open AccessCommunicating with Library Patrons and Dementia Patients: Tracing an Ethic of Care Practice in Professional Communication Guidelines
Author(s) -
Nicole K. Dalmer,
D. Grant Campbell
Publication year - 2018
Publication title -
proceedings of the annual conference of cais
Language(s) - English
Resource type - Journals
ISSN - 2562-7589
DOI - 10.29173/cais1008
Subject(s) - presentation (obstetrics) , dementia , frame (networking) , tracing , psychology , nursing , sociology , medical education , computer science , medicine , pathology , telecommunications , disease , radiology , operating system
This presentation reports on the initial results ofa SSHRC-funded research project involving thecomplex interactions between information,communication and dementia. We use an ethic ofcare framework to compare prominent guidelinesfor reference librarians with guidelines forworkers in long-term dementia care settings. In so doing, we explore how both sets of guidelines frame the act of communication as a combination of regulated procedure and empathetic discourse.