
Use of customer satisfaction survey in analytical marketing of a research institute
Author(s) -
Mateusz Dulewski,
Izabela Jonek-Kowalska
Publication year - 2020
Publication title -
zeszyty naukowe - politechnika śląska. organizacja i zarządzanie
Language(s) - English
Resource type - Journals
ISSN - 1641-3466
DOI - 10.29119/1641-3466.2020.148.8
Subject(s) - customer satisfaction , marketing , marketing research , survey research , business , business administration