Open AccessOther methods of measuring the quality of transport services - alternatives for the servqual method
Author(s) -
Anna Rodzeń,
Uniwersytet Przyrodniczy w Lublinie,
Monika Stoma,
Agnieszka Dudziak
Publication year - 2018
Publication title -
zeszyty naukowe - politechnika śląska. organizacja i zarządzanie
Language(s) - English
Resource type - Journals
ISSN - 1641-3466
DOI - 10.29119/1641-3466.2018.130.41
Subject(s) - servqual , quality (philosophy) , business , computer science , service quality , marketing , service (business) , philosophy , epistemology