Open AccessPenerapan Strategi It E-Commerce Sebagai Peningkatan Persaingan Bisnis Perusahaan
Author(s) -
Ni Nyoman Alit Triani
Publication year - 2012
Publication title -
akrual
Language(s) - English
Resource type - Journals
eISSN - 2502-6380
pISSN - 2085-9643
DOI - 10.26740/jaj.v3n2.p209-224
Subject(s) - business , payment , marketing , customer service , customer relationship management , service (business) , business administration , finance
The use of technology e-commerce it on general motors brazilian company can improve revenuenya, company got new consumer, consumers interesting to keep afloat, public service quality and serving consumers indefinitely. By doing payment system three party payment system will be safer than with credit cards. By applying customer relationship management ( crm ) concepts the integration company with customers.