Open AccessDigital Feedback Platforms
Author(s) -
A.V. Sokolov,
O.E. Komarov
Publication year - 2021
Publication title -
izvestiâ irkutskogo gosudarstvennogo universiteta. seriâ politologiâ, religiovedenie
Language(s) - English
Resource type - Journals
ISSN - 2073-3380
DOI - 10.26516/2073-3380.2021.36.26
Subject(s) - digital society , promotion (chess) , process (computing) , the internet , government (linguistics) , civil society , public relations , computer science , knowledge management , state (computer science) , business , process management , political science , internet privacy , world wide web , linguistics , philosophy , algorithm , politics , law , operating system
In present day realities there is a growing need to build a dialogue between the government and civil society, to increase the degree of citizen participation in administrative and state activities. The best opportunity for building such effective interaction is the Internet. Digital feedback platforms can play a significant role in this interaction. They demonstrate interests of the society, make it possible to identify and promptly solve the existing problems, as well as facilitate the involvement of citizens in the preparation and decision-making process. The authors conducted an expert survey to identify the features of digital feedback platform functioning. As part of the study, the factors that stimulate the authorities to establish digital platforms have been identified. The authors also identified the degree of involvement of citizens in digital platforms in Russian regions. The study helped to identify the barriers of digital platforms development and theirs widespread use. The authors formulated recommendations for further elaboration and promotion of digital platforms.