Open AccessA Causal Relationship among Nonverbal Communication of Dance Instructor, Customer Participation, Customer Satisfaction and Customer Loyalty
Author(s) -
Choo Nayoung,
Song-Hyun Cho
Publication year - 2013
Publication title -
cheyuk gwahag yeon-gu/cheyug gwahag yeon'gu
Language(s) - English
Resource type - Journals
eISSN - 2233-7938
pISSN - 1598-2920
DOI - 10.24985/kjss.2013.24.1.105
Subject(s) - nonverbal communication , customer satisfaction , psychology , customer delight , loyalty , dance , loyalty business model , customer retention , advertising , marketing , applied psychology , business , communication , service quality , art , literature , service (business)