Exploration of Islamic Values in Islamic Banking (Study of Islamic Bank Customer Perspective in Makassar) | Zendy

Irwan Misbach | Zendy

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Exploration of Islamic Values in Islamic Banking (Study of Islamic Bank Customer Perspective in Makassar)

Author(s) -

Irwan Misbach

Publication year - 2019

Publication title -

jurnal minds manajemen ide dan inspirasi

Language(s) - English

Resource type - Journals

eISSN - 2597-6990

pISSN - 2442-4951

DOI - 10.24252/minds.v6i1.7979

Subject(s) - islam , business , islamic banking , mandate , accounting , database transaction , reliability (semiconductor) , perspective (graphical) , corporate governance , marketing , finance , political science , computer science , law , geography , power (physics) , physics , archaeology , quantum mechanics , artificial intelligence , programming language

This study explores Islamic values in the operations of Islamic banks based on the perspective of customers in Makassar City. Based on factor analysis, 4 factors are found. Factor 1 contains "Islamic Products" which are “Amanah”. Factor 2 contains "Islamic Performance" which is Tabliqh. Factor 3 contains "reliability or Islamic Assurance" that is identical to Sidiq. Factor 4 contains "Islamic services" that are identical to Fathanah. This research is able to form Islamic Corporate Governance indicators that respond to research challenges about the initial concept of Islamic-corporate-governance implementation in Islamic banks through mandate in their products, tabliq in providing guarantees to customers, shiddiq which is reliability like syariah, and fathanah in serving customers in banking transaction.

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