Open AccessIdentification and ranking of effective factors on the use of information technology in subscribers of Golestan gas company using the AHP method
Author(s) -
Morteza KhatiriNamani,
Ahmadreza Mehrabian
Publication year - 2019
Publication title -
journal of management and accounting studies
Language(s) - English
Resource type - Journals
ISSN - 2693-8448
DOI - 10.24200/jmas.vol5iss03pp65-70
Subject(s) - analytic hierarchy process , ranking (information retrieval) , knowledge management , identification (biology) , rank (graph theory) , computer science , information technology , service (business) , reliability (semiconductor) , the internet , order (exchange) , operations research , business , marketing , engineering , mathematics , world wide web , information retrieval , power (physics) , botany , physics , finance , combinatorics , quantum mechanics , biology , operating system
The purpose of this study was to identify and rank the effective factors on the use of information technology in subscribers of Golestan gas company using the AHP method.Methodology:The research method used is descriptive and survey. The research data were collected using library and field method and the tools used were researcher-made questionnaire. Reliability and validity of the questionnaires have been approved. Also, for analyzing the data, the AHP model was used using Expert Choice and Excel software.Results:The results of the calculated analysis show that the results of the calculated analysis show that the organizational factors with the relative weight of 0.513 were ranked first and then human factors with a relative weight of 0.298 in the second rank and environmental factors with a relative weight of 0.186 in the third place Is important.Conclusion:Finally, in service organizations, due to the emergence of the phenomenon of information technology and attention to its knowledge, all of the critical factors of these organizations have been overshadowed, as the use of technology has been added as an existing requirement Has transformed the organization's function in the transfer of knowledge and information, and the concept of learning has evolved, and even managers in these organizations are familiar with how they are used, in order to make use of learning tools such as information technology and the Internet in their organizations. Provide. Information Technology in Golestan Gas Company as a Tool for Knowledge and Skills for Students' Readiness to Achieve Economic Development Goals.