Open AccessA PRELIMINARY STUDY OF JOB STRESS FACTORS ON JOB SATISFACTION AMONG GOVERNMENT EMPLOYEES IN MALAYSIA'S SOUTHERN REGION
Author(s) -
Nooradzlina Mohd Pauzi,
Asma Shazwani Shari,
Hadhifah Fadhlina Ismail,
Azyanee Luqman,
Siti Rosnita Sakarji,
Wan Nor Hazimah Wan Azib,
Siti Nor Aqiliyah Subahudin
Publication year - 2021
Publication title -
social and management research journal/social and management research journal
Language(s) - English
Resource type - Journals
eISSN - 0128-1089
pISSN - 1675-7017
DOI - 10.24191/smrj.v18i2.14905
Subject(s) - job satisfaction , workload , cronbach's alpha , psychology , government (linguistics) , job attitude , descriptive statistics , social psychology , interpersonal communication , job performance , job design , applied psychology , management , mathematics , statistics , economics , linguistics , philosophy
Job stress has become a global problem in recent years, and it is rising year after year. The purpose of this research was to identify influential factors of job stress that affect job satisfaction among the employees in the government sector in the southern region of Malaysia. This research is important because it will help the company determine the best way to assist their workers in improving their job satisfaction. Job stress consists of three elements, namely workload, role conflict, and interpersonal relationships. The questionnaires were distributed to 108 respondents who were employees at Lembaga Kemajuan Johor Tenggara (KEJORA). Descriptive statistics, Cronbach alpha, and regression analysis were employed to analyse the result using the SPSS analysis. The findings revealed that a significant positive relationship exists between interpersonal relationship and job satisfaction whereas role conflict and workload does not influence job satisfaction. Finally, limitations and suggestions for this study are also highlighted.