
Service Blueprinting to Enhance Restaurant’s Service Process
Author(s) -
Luciana Triani Dewi,
Nguyen Thi Viet Chinh,
Keren Kerviona
Publication year - 2022
Publication title -
international journal of industrial engineering and engineering management
Language(s) - English
Resource type - Journals
ISSN - 2685-4090
DOI - 10.24002/ijieem.v4i1.5506
Subject(s) - service (business) , blueprint , process (computing) , process management , service design , business , order (exchange) , computer science , service level objective , marketing , operations management , service provider , engineering , mechanical engineering , finance , operating system