Open AccessModeling Service Quality, Customer Satisfaction and Behavioral Intentions in Airline Industry: A SEM Approach
Author(s) -
Kübra Şimşek,
Orkun Demirbağ
Publication year - 2017
Publication title -
the journal of international scientific researches
Language(s) - English
Resource type - Journals
ISSN - 2458-8725
DOI - 10.23834/isrjournal.341694
Subject(s) - service quality , customer satisfaction , business , marketing , quality (philosophy) , structural equation modeling , service (business) , advertising , process management , computer science , philosophy , epistemology , machine learning