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Balanced Scorecard: Literature Review and Implementation in Organization
Author(s) -
Deni Ahmad Taufik,
Humiras Hardi Purba,
Hasbullah Hasbullah
Publication year - 2021
Publication title -
operations excellence journal of applied industrial engineering
Language(s) - English
Resource type - Journals
eISSN - 2654-5799
pISSN - 2085-4293
DOI - 10.22441/oe.2021.v13.i1.012
Subject(s) - balanced scorecard , process management , computer science , strategy map , product (mathematics) , knowledge management , business , mathematics , geometry
The balanced scorecard is a formal management technique for developing, implementing, and managing business strategies. It isn't easy to ascertain the technique's success. Most of the literature on its implementation is put out by those with a vested interest in its success as a commercial product. Much has been written about barriers to strategy implementation but not specifically to implementing a balanced scorecard. The literature review in this paper shows that studies on BSC implementation in corporate organizations focus on improving organizational performance, assisting in decision making, assisting in component selection, evaluating production and learning and sustainable growth. This paper provides benefits for further research to add to the literature and understanding of the implementation of the Balanced Scorecard in any organization.

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