Open AccessThe impact of service quality on the effectiveness of the hospitality industry
Author(s) -
Любовь Морозова,
Lyubov Morozova,
Анастасия Земскова,
Anastasija Zemskova
Publication year - 2017
Publication title -
servis v rossii i za rubežom
Language(s) - English
Resource type - Journals
ISSN - 1995-042X
DOI - 10.22412/1995-042x-11-2-8
Subject(s) - hospitality , hospitality industry , business , marketing , quality (philosophy) , service quality , service (business) , operations management , process management , public relations , tourism , engineering , history , political science , philosophy , epistemology , archaeology