Open AccessQualitative Approach for the Design Stage of a Performance Measurement System to Increase Gross Profit in Restaurants. Case Study: Hard Rock Cafe Mexico Restaurants
Author(s) -
Mauro Felipe Berumen Calderón,
Damayanti Estolano Cristerna,
Angélica Selene Sterling Zozoaga,
María Antonieta Monserrat Vera Munoz
Publication year - 2022
Publication title -
european scientific journal
Language(s) - English
Resource type - Journals
eISSN - 1857-7881
pISSN - 1857-7431
DOI - 10.19044/esj.2022.v18n19p58
Subject(s) - balanced scorecard , gross profit , performance measurement , profit (economics) , computer science , performance indicator , excellence , incentive , marketing , process management , operations management , business , operations research , engineering , economics , microeconomics , political science , law