Open Access“Albergo Diffuso” Model for the Analysis of Customer Satisfaction
Author(s) -
Patrizia Gazzola,
Daniele Grechi,
Enrica Pavione,
Paola Ossola
Publication year - 2019
Publication title -
european scientific journal
Language(s) - English
Resource type - Journals
eISSN - 1857-7881
pISSN - 1857-7431
DOI - 10.19044/esj.2019.v15n25p1
Subject(s) - customer satisfaction , business , process management , computer science , operations management , marketing , engineering