Open AccessThe Interaction among Customer Value, Customer Satisfaction, and Customer Loyalty in Cross-cultural Context
Author(s) -
남성집
Publication year - 2011
Publication title -
yutong gyeong-yeong hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2384-0145
pISSN - 2384-0137
DOI - 10.17961/jdmr.14.6.201112.73
Subject(s) - customer satisfaction , business , loyalty business model , marketing , customer delight , customer retention , context (archaeology) , customer equity , loyalty , customer advocacy , value (mathematics) , customer value , advertising , service quality , computer science , microeconomics , geography , service (business) , economics , profit (economics) , archaeology , machine learning