Open AccessCustomer Satisfaction Assessment by Online Shopping Service: A Case Study of Serbia
Author(s) -
Tanja Kaurin,
Aleksandar Bošković
Publication year - 2020
Publication title -
tehnički vjesnik/tehnički vjesnik
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.239
H-Index - 27
eISSN - 1848-6339
pISSN - 1330-3651
DOI - 10.17559/tv-20180116163213
Subject(s) - customer satisfaction , business , service (business) , marketing , service quality , advertising