Open AccessKnowledge Discovery in Databases (KDD) as Tools for Developing Customer Relationship Management as External Uncertain Environment: A Case Study with Reference to State Bank of India
Author(s) -
Priyaranjan Dash,
Sabyasachi Pattnaik,
Biswaranjan Rath
Publication year - 2016
Publication title -
indian journal of science and technology
Language(s) - English
Resource type - Journals
eISSN - 0974-6846
pISSN - 0974-5645
DOI - 10.17485/ijst/2016/v9i4/82902
Subject(s) - competitive advantage , computer science , service quality , reliability (semiconductor) , sample (material) , customer relationship management , service (business) , quality (philosophy) , task (project management) , test (biology) , knowledge extraction , knowledge management , marketing , business , database , data mining , economics , paleontology , power (physics) , chemistry , physics , philosophy , management , epistemology , chromatography , quantum mechanics , biology