Open AccessMeasuring Service Quality Dimension of Mobile Service Provider by University Student’s Perspective in Indian Scenario - A Structural Equation Model (SEM) Approach
Author(s) -
S. T. Surulivel,
S. Selvabaskar,
R. Alamelu,
L. Cresenta Shakila Motha,
R. Amudha
Publication year - 2016
Publication title -
indian journal of science and technology
Language(s) - English
Resource type - Journals
eISSN - 0974-6846
pISSN - 0974-5645
DOI - 10.17485/ijst/2016/v9i38/97613
Subject(s) - service provider , service quality , computer science , mobile service , mobile phone , customer satisfaction , dimension (graph theory) , servqual , service (business) , marketing , business , telecommunications , mathematics , pure mathematics