Open AccessANALISIS PENGARUH BRAND IMAGE, SERVICE QUALITY, KEPUASAN PELANGGANDANLOYALITAS KONSUMEN RUMAH SAKIT
Author(s) -
P Cahyamas Arif Satria,
Farida Indriani
Publication year - 2022
Publication title -
jurnal studi manajemen and organisasi
Language(s) - Uncategorized
Resource type - Journals
ISSN - 1693-8283
DOI - 10.14710/jsmo.v19i1.39387
Subject(s) - service quality , nonprobability sampling , sobel test , customer satisfaction , loyalty business model , test (biology) , loyalty , reliability (semiconductor) , quality (philosophy) , service (business) , business , psychology , advertising , marketing , statistics , medicine , mathematics , likert scale , population , paleontology , power (physics) , physics , environmental health , philosophy , epistemology , quantum mechanics , biology