Open AccessTYPOLOGIES OF FREIGHT FORWARDING SERVICE FAILURES AND RECOVERY STRATEGIES
Author(s) -
Nazlı Gülfem Gidener Özaydin,
EZGİ GÜÇLÜOĞULLARI
Publication year - 2015
Publication title -
beykoz akademi dergisi
Language(s) - English
Resource type - Journals
eISSN - 2651-5393
pISSN - 2147-8082
DOI - 10.14514/byk.m.21478082.2015.3/2.25-54
Subject(s) - service (business) , business , computer science , industrial organization , marketing