Open AccessDeveloping A Strategy Map Based on Sustainability Balanced Scorecard Framework for Manufacturing Industry in Indonesia
Author(s) -
Rahmat Nurcahyo,
Saripuji Pustiwari,
Djoko Sihono Gabriel
Publication year - 2018
Publication title -
international journal of engineering and technology
Language(s) - English
Resource type - Journals
ISSN - 2227-524X
DOI - 10.14419/ijet.v7i2.34.13910
Subject(s) - balanced scorecard , sustainability , process management , strategy map , certification , business , stakeholder , process (computing) , performance indicator , resource (disambiguation) , knowledge management , manufacturing , computer science , marketing , management , economics , ecology , biology , computer network , operating system
This study proposes a structural evaluation to link key performance indicator into a strategy map based on sustainability balanced scorecard framework for manufacturing industry in Indonesia. With four perspectives (finance, stakeholder, internal business process and learning and growth) on Sustainability Balanced Scorecard, the evaluation of relationship between perspectives and indicators of manufacturing industry are synthesized from relevant literature and experts. The Decision Making Trial and Evaluation Laboratory (DEMATEL) method employed to identify critical central and influential factors, to determine the causal relationship and finally to develop a visual strategy map to improve corporate sustainability. The three most important indicators are sustainability award, certification of environmental and social standards and resource productivity. The result can help prioritizing the performance indicators and show which areas that need improvement most.