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Supervisor trust building, leader‐member exchange and organizational citizenship behaviour
Author(s) -
Deluga Ronald J.
Publication year - 1994
Publication title -
journal of occupational and organizational psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.257
H-Index - 114
eISSN - 2044-8325
pISSN - 0963-1798
DOI - 10.1111/j.2044-8325.1994.tb00570.x
Subject(s) - organizational citizenship behavior , psychology , supervisor , social exchange theory , social psychology , equity theory , equity (law) , perception , quality (philosophy) , organizational commitment , management , political science , philosophy , epistemology , neuroscience , law , economics , economic justice
This study employed social exchange and equity theory to investigate the connection among supervisor trust building activity, leader‐member exchange (LMX) quality, and subordinate organizational citizenship behaviours (OCB). Survey data were collected from 86 subordinate‐supervisor dyads employed in a variety of organizations. First, perceived fairness emerged as the supervisor trust building behaviour most closely associated with OCB. Contrary to the prediction, fairness perceptions were not positively associated with LMX quality. Finally, LMX quality was positively related to subordinate OCB. Social exchange and equity theory were used to interpret the findings. Implications and future research directions are outlined.