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How we do it: An audit of Action on ENT baseline standards in otolaryngology departments in England, UK
Author(s) -
Persaud R.,
Hajioff D.,
Georgalas C.,
Bentley M.,
Silva S.,
Narula A.
Publication year - 2006
Publication title -
clinical otolaryngology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.914
H-Index - 68
eISSN - 1749-4486
pISSN - 1749-4478
DOI - 10.1111/j.1749-4486.2006.01194.x
Subject(s) - medicine , audit , otorhinolaryngology , action plan , outpatient clinic , baseline (sea) , family medicine , medical emergency , surgery , accounting , management , oceanography , economics , business , geology
Keypoints • An internet‐based audit was conducted to determine how well English otolaryngology departments apply Action on ENT baseline clinical and administrative standards. • A total of 91% (97 of 107) departments responded. • Only 8% of 97 departments met all 23 standards but the majority complied with most standards. • Microsuction and outpatient endoscopy were almost universally available (99% and 97% respectively) and 98% monitored in‐patient and day surgery activity. • Compliance was poor (<60%) for three standards: common waiting lists for common conditions (51%), facilities to elicit patient feedback (56%) and the inclusion of a treatment plan in the notes (46%). More than one in four departments lacked dedicated facilities to treat children or a lead clinician for paediatric audiology, despite the Children Acts of 1989 and 2004. • It is hoped that this audit will help sub‐optimal units to correct their deficiencies.