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Narratives of ICT and Organizational Change in Public Administration
Author(s) -
Giritli Nygren Katarina
Publication year - 2012
Publication title -
gender, work and organization
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.159
H-Index - 73
eISSN - 1468-0432
pISSN - 0968-6673
DOI - 10.1111/j.1468-0432.2010.00531.x
Subject(s) - deskilling , narrative , resistance (ecology) , maturity (psychological) , information and communications technology , information technology , work (physics) , organizational change , administration (probate law) , public relations , business , psychology , sociology , political science , engineering , developmental psychology , mechanical engineering , ecology , philosophy , linguistics , law , biology
In the last decade the implementation of computerized technology and advanced information systems in public administration has gathered speed. The purpose of this article is to explore the ways in which these changes might be gendered by analysing different narratives of digitalization and organizational change in public administration. The empirical findings indicate that resistance to information and communication technology is explained away by managers as reflecting women's low computer maturity, while the narratives of the case‐workers themselves reflect their resistance to deskilling and simplified work specifications, as well as their experience of a shift in the work object — from working with human beings to working with electronic information. The findings indicate that the increased use of information technology genders resistance to degradation as a feminized fear of technology and low computer maturity.