Premium
The Customer Is Always Wrong: Consumer Complaint in Late‐NEP Russia
Author(s) -
HILTON MARJORIE
Publication year - 2009
Publication title -
the russian review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.136
H-Index - 24
eISSN - 1467-9434
pISSN - 0036-0341
DOI - 10.1111/j.1467-9434.2009.00510.x
Subject(s) - complaint , citation , library science , advertising , history , political science , sociology , media studies , business , law , computer science