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Patient satisfaction with anaesthesia – Part 1: Satisfaction as part of outcome – and what satisfies patients
Author(s) -
Heidegger T.,
Saal D.,
Nübling M.
Publication year - 2013
Publication title -
anaesthesia
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.839
H-Index - 117
eISSN - 1365-2044
pISSN - 0003-2409
DOI - 10.1111/anae.12347
Subject(s) - patient satisfaction , medicine , outcome (game theory) , term (time) , regional anaesthesia , quality (philosophy) , health care , general anaesthesia , intensive care medicine , nursing , anesthesia , philosophy , physics , mathematics , mathematical economics , epistemology , quantum mechanics , economics , economic growth
Summary Patients’ involvement in all decision processes is becoming increasingly important in modern healthcare. Patient satisfaction is a sensitive measure of a well‐functioning health service system. The objective of this review is to discuss patient satisfaction as part of outcome quality, to define the somewhat abstract term ‘satisfaction’, and to discuss the role of surrogate markers within the field of satisfaction with anaesthesia care. We critically discuss what is relevant to satisfy patients with anaesthesia care, and we provide guidance on improving satisfaction.