Open AccessMethod for Creating, Updating and Maintaining a Case Library of Service Business Guidance
Author(s) -
Xin Xu,
Zhijie Sun,
Jun Fu,
Li Wang,
Feng Xie
Publication year - 2019
Publication title -
journal of physics. conference series
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.21
H-Index - 85
eISSN - 1742-6596
pISSN - 1742-6588
DOI - 10.1088/1742-6596/1187/5/052040
Subject(s) - service (business) , computer science , process management , business case , business rule , knowledge management , business , engineering management , business process , engineering , marketing , work in process