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Empirically Examining Barriers to E‐business Adoption in SMEs in Indonesia
Author(s) -
Irma Janita,
Chong Tristan,
Ram Jiwat
Publication year - 2016
Publication title -
the electronic journal of information systems in developing countries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.41
H-Index - 18
ISSN - 1681-4835
DOI - 10.1002/j.1681-4835.2016.tb00518.x
Subject(s) - business , indonesian , context (archaeology) , perspective (graphical) , small and medium sized enterprises , electronic business , business to business , marketing , knowledge management , business model , industrial organization , paleontology , philosophy , linguistics , finance , artificial intelligence , computer science , biology
We examine SMEs’ attitudes towards e‐Business adoption from a multi‐dimensional perspective to provide an understanding of the challenges and barriers to e‐Business adoption in the SMEs context. We derive a framework containing the interaction among various elements that influence e‐Business adoption. The framework was analysed with data from case studies involving Indonesian SMEs. Prior findings have shown the importance of e‐Business for companies’ growth. However, we have extended this evidence by providing an understanding of issues that are important for e‐Business adoption in the SMEs context. We have empirically established that e‐Business adoption occurs through an interaction of various internal and external factors with owner‐manager‐related factors having the greatest influence on the outcome. The understanding of issues identified by this study will help policy makers, business owners, industry institutions, and other stakeholders to influence the uptake of e‐Business among SMEs in Indonesia and elsewhere. Theoretical and practical implications are discussed.