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Implementing Successful Information Technology Solutions
Author(s) -
Wood Andrew,
Dell Rodney
Publication year - 2006
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.2006.tb07791.x
Subject(s) - key (lock) , plan (archaeology) , process management , strategic planning , information technology , workforce , knowledge management , computer science , engineering management , business , engineering , marketing , computer security , archaeology , economics , history , economic growth , operating system
This article discusses developing a strategic information technology (IT) plan to aid utilities in dealing with challenges such as an aging workforce, aging infrastructure, growth, and a need for greater efficiency. The article discusses four key tasks in developing a strategic IT plan and lists benefits of a comprehensive information technology assessment that will provide a roadmap and supporting justification for an organization to move toward enabling fully integrated IT systems that will optimize end‐to‐end business processes.