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Filling New Roles in a Team‐Based Workplace
Author(s) -
Fake Brenda,
Manning Alan
Publication year - 2004
Publication title -
opflow
Language(s) - English
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.1002/j.1551-8701.2004.tb01745.x
Subject(s) - work (physics) , organizational culture , organizational change , knowledge management , public relations , business , psychology , engineering , political science , computer science , mechanical engineering
This article discusses the role of frontline supervisors, those who work with and supervise the employees in the trenches but are also accountable to middle and top management. Topics covered include: the changing role of frontline supervisors; the next generation of workers; successful organizational change; how communication is integral to success; and, managing the team culture.