Using discrete event simulation to model excavator operator performance

The traditional design process of fluid power systems such as hydraulic excavators has placed much emphasis on technical performance rather than human components. This research aims to develop human‐performance models to assess operator performance and human interaction during excavation processes. Task analysis, time studies, and statistical distributions were developed into task‐network models and imbedded into four Micro Saint simulation models with regard to various expertise and control types. An empirical study was conducted using the simulation models. Results indicated that both expertise and control type had a significant impact on operator performance, resulting in both time and consistency differences at various points during excavation processes. Models also revealed implications of operator fatigue leading to stress for the operator. Recommendations suggest that designers consider the placement of controls and measures to reduce operator workload for better performance in future systems. © 2010 Wiley Periodicals, Inc.