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This study examines the major beliefs and assumptions of ZOU’s middle management on the institution’s effectiveness. The broad dimensions to organisational effectiveness identified for this study are the organisational structure, decision making process, resource mobilisation initiatives, motivation, information management and communication. The study seeks to profile middle management’s evaluation of the institution regarding the above mentioned dimensions. The research would point to middle management’s perception of the direction the institution is heading. The study employed a descriptive survey design. Questionnaires were the main research instrument. The researcher targeted middle managers at the Zimbabwe Open University. The study discovered that ZOU middle management is optimistic that the University is operating effectively, they are confident that the University with its current leadership has the potential to achieve its goals. The major strengths of the institution are its committed leadership, motivated employees, appropriate strategies and plans and its dynamism in responding to market changes. Though the University is on course to achieve its goals, there is need to involve middle management in decision making to enhance implementation of plans and strategies. The effective implementation of the well conceived plans and strategies are being hampered by unavailability of resources. Middle management perceives the current resource mobilization efforts as inadequate. The necessary conditions for organisational effectiveness have been established at the Zimbabwe Open University. To ensure the attainment of the University’s goals and to re-assure middle management, it is recommended that the University’s senior management establish a platform where middle management actively participate in formulation of strategies, plans and key decision making.

The Major Beliefs and Assumptions of Middle Management about Corporate Effectiveness in the Odl Institution