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This study investigated the emotional labor factors influencing job involvement, job satisfaction and turnover intention of clinical nurses. Study subjects were 258 nurses at a hospital in B city. The data was collected from October 11, to November 30, 2013. The data was analyzed using the SPSS win 21.0 program. The mean scores were 3.47 for emotional labor, 2.94 for job involvement, 2.88 for job satisfaction, and 3.49 for turnover intention. Emotional labor wasnegatively correlated with job involvement and job satisfaction, but positively correlated with the turnover intention. Multipleregression analysis showed that the participant characteristics after controlling for emotional labor had 33.9% of the explanatory power on job involvement 16% on job satisfaction, and 19.8% on the turnover intention. The results indicatethat the emotional labor of nurses influences their job involvement, job satisfaction and turnover intention Therefore, it isnecessary to concentrate on improving the emotional labor of nurses to increase their job involvement and job satisfaction.

Influence of Emotional Labor on Job Involvement, Job Satisfaction, and Turnover Intention of Clinical Nurses