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Customer satisfaction is a main issue in the modern competitive industrial environment. So quality and productivity are the most important requisites. This paper presents a method for effective real time dispatching for parallel machines with multi product that minimizes mean tardiness and maximizes the quality of the product. In this paper, the effectiveness of the method has been examined in the simulation and compared with other dispatching methods. Using this method presented in this paper, companies can improve customer satisfaction. Key Words : Scheduling, Dispatching, Quality, Tardiness, Due-date, Parallel Machine   2008     *  : (jkbaek@seoil.ac.kr) 10 02 02  (1 10 03 04, 2 10 03 15)  10 3 18 1.  1.1      (new era of quality)       .          .              [3].            .              .         .

Study on Dispatching for Quality and Productivity with estimated completion time