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This project focuses on comparing the results of two surveys conducted on e‐book usability at college and university libraries across the state of Florida. The first survey was carried out by librarians from the University of Florida in 2009 and provided benchmark responses for similar questions asked in a follow‐up survey completed in 2014. Results of the two surveys conducted five years apart are an enlightening snapshot of user feedback on e‐book usability, while providing insight on key issues and trends in e‐book use. In addition to measuring side‐by‐side results of the two Florida surveys, the paper frames this comparison in a broader context by drawing upon data taken from other surveys published on e‐book use in academic libraries.

How Users’ Perceptions of E‐Books Have Changed—Or Not: Comparing Parallel Survey Responses