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Higher education is a complex business including very different process. At its core are the teaching and research processes and along the edge of the business model are the administrative processes, targeted to the students and alumni. Some of these processes translate into services that must be available during the whole life of the users and the institutions. For example, a higher education institution is expected to issue diplomas during the whole lifetime of its former students. In this context, we’ve been working in order to use the current e-government infrastructure of electronic services as building blocks for some of the features of the higher education institution electronic services. This work proposes the adoption of a set of those services. We’ve concluded a successful testing stage and expect to deploy a full production system very soon.

The Portuguese iAP Services Platform as a Building Block for User’s Centric Information Systems - The Case of the Higher Education Institutions