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Staff scheduling for public organizations and institutions is an NP-hard problem and many heuristic optimization approaches have already been developed to solve it. In the present paper, we present two meta-heuristic computational intelligence approaches (Genetic Algorithms and Particle Swarm Optimization) for solving the Staff scheduling problem. A general model for the problem is introduced and it can be used to express most of real-life preferences and employee requirements or work regulations and cases that do not include overlapping shifts. The Genetic Algorithm (GA) is parameterized, giving the user the opportunity to apply many different kinds of genetic operators and adjust their probabilities. Classical Particle Swarm Optimization (PSO) is modified in order to be applicable in such problems, a mutation operator has been added and the produced PSO variation is named dPSOmo (discrete Particle Swarm Optimization with mutation operator). Both methods are tested in three different cases, giving acceptable results, with the dPSOmo outperforming significantly the GA approach. The PSO variation results are very promising, encouraging further research efforts.

APPLYING COMPUTATIONAL INTELLIGENCE APPROACHES TO THE STAFF SCHEDULING PROBLEM